As of April 16, 2020 SARS-CoV-2 Response

We are committed to the safety and health of all our Worldwide Employees and Customers and will endeavour to follow all guidelines of Centers for Disease Control and Prevention (CDC), Public Health England and applicable local governments. During this time all our global teams will be following Work-From-Home directives and will continue to work normal business hours. We apologize for any delay in responses and appreciate your understanding.

What is PHONE-LiNK Desktop?

PHONE-LiNK Desktop is the standard user desktop client (available on PC and Mac), providing a range of features dependent upon the license type used.

PHONE-LiNK Standard

Features include desktop call control, presence, messaging and click to dial but excludes integration to business applications supported by PHONE-LiNK Standard Plus and CRM.

PHONE-LiNK Standard Plus

Standard Plus provides all the features of Standard and in addition, provides integration with Outlook, Google Contacts and Lotus Notes.


CRM provides all the features of Standard Plus and in addition, provides integration (caller preview, screen popping, Address Book searching) to an extended range of popular business customer facing applications.