What is PHONE-LiNK Desktop?
PHONE-LiNK Desktop is the standard user desktop client (available on PC and Mac), providing a range of features dependent upon the license type used.
Features include desktop call control, presence, messaging and click to dial but excludes integration to business applications supported by PHONE-LiNK Standard Plus and CRM.
PHONE-LiNK Standard Plus
Standard Plus provides all the features of Standard and in addition, provides integration with Outlook, Google Contacts and Lotus Notes.
CRM provides all the features of Standard Plus and in addition, provides integration (caller preview, screen popping, Address Book searching) to an extended range of popular business customer facing applications.