As of April 16, 2020 SARS-CoV-2 Response
We are committed to the safety and health of all Worldwide Employees and Customers and will be following all guidelines of the World Health Organization (WHO), Centers for Disease Control and Prevention (CDC), Public Health England and applicable local governments. During this time all our global teams will be following Work-From-Home directives and will continue to work normal business hours. We apologize for any delay in responses and appreciate your understanding.
Welcome
PHONE-LiNK is a powerful unified communication software suite, which allows users a high level of integration, communication and collaboration with their Ericsson-LG phone system.
Strong integration to a huge range of different CRM and Business systems users information about callers quickly and efficiently significantly increasing productivity.
The PHONE-LiNK product suite is not only cost effective but also very easy to maintain and install.
PHONE-LiNK Standard
All the call functions you need with a simple click-dial, transfer, hold, consult.
Standard license not enough for you?
If you need integration with Microsoft Outlook, Google Contacts and Lotus Notes you can then use PHONE-LiNK Standard Plus licence
PHONE-LiNK Standard Plus
All the features of the PHONE-LiNK Standard license with Microsoft Outlook, Google Contacts and Lotus Notes integration.
Standard Plus doesn't support your application?
If you need access to even more integrations and want to save even more time, then the CRM licence is for you.
PHONE-LiNK CRM
All the features of PHONE-LiNK Standard Plus with many custom and standard business applications. This allows instant access to relevant information making the end user experience so much more efficient and saving the customer both time and ultimately money.
Looking for a PC-based Operator Console?
If you offer receptionist services and need to manage a high volume of calls then PHONE-LiNK Operator is ideal for you.
PHONE-LiNK Operator
PHONE-LiNK Operator is a full screen client application designed to make your phone easier and more convenient to use. PHONE-LiNK Operator is a fully featured PC Console application incorporating many of the benefits of PHONE-LiNK CRM, including extension status, a range of dialing options and full business applications integration for both directory searching, dialing and 'popping' contacts.
Do you need TAPI?
The PHONE-LiNK product suite includes a Full TSP Driver
PHONE-LiNK TAPI driver
The TAPI driver allows a PC to monitor and control extensions on a telephone system while providing a TAPI interface to a TAPI compliant application.