Product Support Lifecycle
PHONE-LiNK PC
| Version | Iteration | End of Sale Date | End of Support Date |
|---|---|---|---|
| 2.4 | 3319 | NA | 1st March 2016 |
| 2.5 | 32 | NA | 16th February 2018 |
| 2.6 | 12 | NA | 2nd September 2019 |
| 3.0 | 13 | NA | 24th November 2019 |
| 3.1 | 1 | NA | 31st May 2022 |
| 3.2 | 0 | NA | 1st June 2022 |
| All versions | 1 | 31st December 2022 | 31st December 2024 |
PHONE-LiNK Mac
| Version | Iteration | End of Sale Date | End of Support Date |
|---|---|---|---|
| 2.4 | 11 | NA | 22nd November 2017 |
| 2.6 | 12 | NA | 31st August 2018 |
| All versions | All | 1st November 2022 | 1st November 2023 |
PHONE-LiNK Operator (PC Only)
| Version | Iteration | End of Sale Date | End of Support Date |
|---|---|---|---|
| 2.5 | 32 | NA | 03rd May 2018 |
| 2.6 | 12 | NA | 2nd September 2019 |
| 3.0 | 13 | NA | 26th November 2021 |
| All versions | 1 | 31st December 2022 | 31st December 2024 |
PHONE-LiNK TAPI driver
| Version | Iteration | End of Sale Date | End of Support Date |
|---|---|---|---|
| 2.5 | 38 | NA | 17th April 2018 |
| 2.6 | 12 | NA | 26th November 2020 |
| All versions | 1 | 31st December 2022 | 31st December 2024 |
Frequently Asked Questions
When you use a supported version and subscribe to Software Assurance, you can get technical support for the given version. If your version is no longer supported, we're not able to provide support even if you have a valid software assurance contract and we suggest that you upgrade to a supported version or, preferably,to the latest available version.
Any new major or minor release is supported for a minimum period of 12 months. Please review the support table for latest information on supported versions.
PHONE-LiNK systems that are not licensed for Software Assurance will be unable to upgrade to later major or minor versions of the software. It should be noted that Iteration upgrades within a major/minor release do not require the PHONE-LiNK system to be licensed for Software Assurance.